I was at the appointment for two hours. My appointment was scheduled for 3:05. I was not seen by anyone until 3:40. Then I was taken back to the room at 4:12. The doctor (Dr. Dooley) came in at about 4:55. I saw her for about 7 minutes total. She dismissive and did not listen to my concerns about my eyes. The receptionist at the front desk was friendly.