94.3% would refer friends and family to us

1 stars Customer since 2017

I'm not satisfied with Columbia Water Gardens! Many errors made during construction of my pond!! Columbia refused to cor ... Read More

1 stars Verified customer

Emails are not returnef and phone calls go to voice mail boxes that are full and will not accept new messages. This com ... Read More

1 stars Customer since 2018

Nice response, blast you for 20-30 bucks? You give up? I purchased a 500.00 aeration kit. I put all the details in th ... Read More

1 stars Customer since 2018

It was easy to order but no way to track your package. I've emailed and no responses. I still don't have my package.

Columbia Water Gardens replied:

Have you tried calling us? We are open from 9-4 monday thru Friday and saturdays from 9-1.

Please call us tomorrow so we can figure out what's going on.

1 stars Customer since 2018

Visiting the shop for advice and making a purchase of an aeration kit was a pleasant experience. Coming home to find the ... Read More

Columbia Water Gardens replied:

There is more to the shopping experience than best price. You have no idea how hard it is to compete in the internet world. We charged you MSRP for the item plus tax. The price you paid was not double, that's misleading. Last year it literally cost us a net loss of over 30,000.00 to keep those doors open so you can blast us for 20 or 30 bucks. It's not worth it anymore. I give up.

5 stars Verified customer

Very helpful and personable.

5 stars Customer since 2016

Great people, super knowledgeable, always helpful. I have a very small pond and I don't spend much money, but I get trea ... Read More

5 stars Customer since 2015

Courteous and knowledgable

5 stars Customer since 2018

Very detailed in explaining my pond needs. I felt I was made very aware of how to install my pump and was given suggesti ... Read More

5 stars Customer since 2018

I would like to thank Carl for his quick response and resolution to my concern and the complementary bottle of pump oil ... Read More