Everyone we worked with was kind and professional. Dr. Tim was phenomenal and combined gifts of knowledge, compassion, and appropriate humor to care for our pet and us as well. Very efficient and wonderfully hospitable service, all around. We are very pleased!
We always brought Luke to see Dr. Todd when he lived in the Millbrook Townhomes. Started as a puppy. He nows lives with us in SE Aurora as a 10 year old senior! Even though we have several vets close by we still make the cross town drive as we trust and value your care. He remains healthy and active and we hope to keep coming for as many years as we can.
Friendly great staff who accommodated our dog who has terrible anxiety by having us enter thru side door and quickly into a room. Were able to see our dog the same day for a problem and right on schedule. Very happy with the service and definitely would bring my dog again!
Brought my cat in for a respiratory infection instead of subcu and antibiotics that I had previously gotten from my vet, who was closed on the weekend, Columbine billed me for $1300.00 after they decided that he didn't have a resp infection but had an intestinal problem per his xray even though no symptoms and insisted that he have a full overnight workup. When they wanted to do EXPLORATORY surgery the next day, since that would help them, I took him and he has never had a problem.
and when they sent him home, I was given probiotics to give him with his antibiotics, and stupid me thought they were included, but no, they were $40.00!!!!!!. Outrageous
Well, after my complaints, they refused to even give an inch on the bill even though they were chasing nothing.
Josie was a boarded guest June 19, 2017 to June 26, 22017. She had been ill a couple weeks prior, not quite 100% when we boarded her. We were very concerned how she would do as she has a lot of anxiety when boarded and wasn't feeling well. We had met with and talked with Dr Karen and Dr Rachel prior to leaving her. I was pleasantly surprised when I picked her up when we got home. She looked and felt well. Very happy little dog. She evidently had been well cared for. I keep telling her--"wish you could talk to tell me how they took care of you!" Thank you for treating her as your own!