Karen was wonderful as usual with answering my questions about my adopted 15 year old cat, Tigger. This is the first cat I have ever owned and I have many questions that most cat owners would know the answers to. It is wonderful to have Karen there to help me feel more comfortable with my cat.
The staff is friendly however the wait time is excessive. This is the second appointment in a row that I waited 40 minutes to be seen. Another 90 minutes to wait for prescribed medication and X-rays to be done and read. This appointment took a little over two hours.