Waited two hours past appointment time to be seen. Asked to have my cats front nails trimmed and believe this was not done. Waiting for call back re blood work and fecal analysis. This was a routine and not emergency visit. Front desk clerks spent a lot of time gossiping about non work issues. Have been a customer for several years and this was a surprising negative experience compared to past.
Perhaps for routine care, this is NOT the best option compared to emergency care.