I had to bring my elderly (2007) car in because the a/c was on the fritz. Going straight into July weather didn't help. They were kind enough to break the news that the condenser was leaking. Again. They tried to work out something with the manufacturer because it had been replaced just 3 years ago. Apparently 2 years too long. So they put in fresh Freon at no charge, and we're all hoping for the best!
In the past, another car of mine went south on me, just as I was going downtown to work. Made it to Combs, and they actually loaned me one their personal cars for the day, and got mine fixed. Great company!