My wife and i arrived for our teeth cleanings at 1:15 for our 1:30 & 2:00 pm appointments. She was in and out by 2:10
I sat & viewed several patients come and go while i sat waiting.
No employee gave me an update as to why it was taking me so long to get my cleaning.
Bottom line is that, although i realize these are not normal times, long term patients should not be treated that way!
I did end up getting s simple gum line filling, but i did not leave your office until after 4:00.
Your office staff should be trained to be sensitive to delays and respond accordingly to your patients who are waiting!
PS: Dr Tom is a “wonderful doctor” and i have ZERO complaints with the services he provides us!