I called on a Wednesday because I needed a new water heater and they gave me a quote over the phone and they were out the next day to install it. They called when they were on the way. They removed the old water heater, cleaned up the area and installed the new one and were done within 4 hours. Very professional, friendly and courteous. I call that great customer service.
I have always had a great experience when using Comfort Designs. Casey is a great help in getting an appointment that fits my schedule, and Scott provides great service in repairing my system and pricing different alternatives.
The people an Comfort Designs have taken care of my heating and cooling needs for quite some time. They have always been prompt on arrival. I watch them work and marvel at their thoroughness in repairs and inspecting all components.. They are knowledgeable about different brands and types of heating and cooling systems.and I consider the cost of their work to be very reasonable.
We are totally pleased with the HVAC systems installed by Comfort Design! From the quote to the install and the follow up, very professional and complete! Loved how Bill looked at the entire house (vents and returns) asked questions about previous comfort concerns, looked at duct work and spotted issues that he said they would address if selected as the service provider! And... they did! Bill made us feel very comfortable in helping us decide on options and he and the team. including the office, were very clean and professional in their work!