I wasn't offered the discount advertised for my oil change. When oil was added to my car they increased the amount quoted from $37.00 and change to 39.00 ish. My final payment was $42.00 ish for a basic oil change, which is expensive in ny book.
I do not like the constant upscale by the mechanics for an oil change and tire rotation. I have now been there twice and each time I something is dirty and needs to be changed or cleaned or replaced. I was told the coolant really needed to be changed the last time even though I had just had it done a few months before. This time the coolant was fine and when I asked why the difference it was because they got new coolant testers. I now don’t trust your mechanics with any upsale and if it continues I will go back to where I was getting it done even though it is less convenient.
I went in on Black Friday morning to have my winter tires put on. The service was excellent, the speed was very quick, and the popcorn and coffee were fresh and hot. I would certainly come back to this location
Friendly and professional service that was provided in a prompt manner. The positive attitude at the front desk made for an enjoyable experience.
They throughly inspected my vehicle and provided recommendations and options for service. In a day and age that often seems lacking in customer service this was a great example of how to treat a customer.