94.7% would refer friends and family to us

5 stars Verified customer

Great service!

4 stars Verified customer

They always take great care of my car no complaints

Thanks

5 stars Customer since 2016

Got me right in and out everyone was very professional.

Thank you

4 stars Customer since 2013

I like the service and prices of commercial tire. My only complaint is that I took my truck in to have the tires rotated and to replace a tire pressure sensor in one of my tires. They rotated the tires but didn't replace the sensor. I took it in a couple of weeks later to have a u joint replaced and mentioned the tps sensor and they said they'd get it fixed. They did a great job replacing the u joint but again forgot about the sensor. Not a big deal it's just an annoying light on my dash letting me know that it's bad....ill have them fix it the next time I'm in...3rd times a charm hopefully.

5 stars Customer since 2017

From the greeting upon entering and the thank you when leaving my experience with Commercial Tire on South Cole Rd, Boise Idaho great! I was informed of costs and the problems that needed repairs before work was done. The staff are friendly and helpful.

2 stars Customer since 2016

I dropped my truck off first thing Friday, was promised it by 1 the next day. I got a call 15 minutes before closing...all the guy said was "I would have expected you here by now, do you want to pick it up tomorrow?"

5 stars Customer since 2017

I was greeted right away. Two employees began asking me questions about why I was there. They listened asked allot of questions about my car, what did it sound like? Was it a bang, a rattle or a this? They all did exactly as they said they would do.... Called with information every step of the way, treated me with dignity and respect. I appreciate the great service I was given.

3 stars Customer since 2017

Need better communication when doing your repairs- maybe include on the quote for others to see what is told to the customer as in regards to time frame promises so there's no confusion between employees. No fun when you go to get your vehicle at the end of the day (after no phone calls at all that day to advise) and they say its in the shop and not ready.. was told a 4.5 hour job would be done same day. Another thing is I was verbally told the warranty for the part/service I had done was a lifetime warranty. When i picked up the vehicle and inquired about it again I was told the warranty information was "in the envelope" hard to figure it out- the paperwork is a standard disclosure on the back of the paperwork I guess its 24,000 miles or 2 years.. so I don't know what it is- wasn't told that....

The good is the manager called and took responsibility for the actions there and did a couple things to make things better. He isn't aware of the warranty issue as I haven't mentioned it to them yet.

People up front need to learn better customer service skills- if you don't know something find out for the customer! That's what you would expect wouldn't you?..

1 stars Customer since 2016

Not the best visit by far this time. Tires were not ordered in time even with a reminder call. Dropped RV off early morning, no call to let me know tires still had not come in. Picked up RV, dropped off next day, called twice to see what was going on, finally tires came in. Picked up RV, went home, came right back, one side put cover over valve, no way to add air to tire, fixed that then got to go home. An all day ordeal!

5 stars Customer since 2017

people there are good !! make you want to do business there