306 S Oregon
Pasco, WA 99302

Mon - Fri: 7:30AM - 6:00PM

Sat: 7:30AM - 4:00PM

Sun: Closed

88.2% would refer friends and family to us

5 stars Customer since 2017

Needed to get wife’s truck in for tires last minute in order for her to go on a trip for a funeral. Commercial Tire not only had the tires in stock, they were very accommodating and got us in right away. Very professional in their service. Thanks

1 stars Customer since 2014

I purchased the tires in advance to take advantage of a buy 3 get 1 promotion. When I had the time to get them, which was a 32 days after the purchase, I stopped by the store to make sure they had them. The manager said they did --- even though the front desk girl couldn't locate them on the computer. I told them I would be back in an hour --- came back 45 minutes later and waited for over an hour before I was told they couldn't find the tires --- the manager didn't have the guts to tell me himself --- he had the front desk girl tell me. Was told they would have them the following Thursday --- which meant I would have to make another 100 mile round trip to get tires I had paid for over a month earlier. Called them 9 days later, manager said they had the tires, told them I would be there in an hour --- got there, NO other vehicles in the shop and 3 technicians standing around, 20 minutes later a technician sends front desk girl to me to get the key to unlock my tires THERE IS NOT A LOCK ON MY TIRES, technician figured out which socket to use by time I got out there. An hour and 25 minutes later, the tires are on the car ( 3 technicians, 4 tires,and no other vehicles ) and it's ready to go to alignment check --- another 45 minutes and finally out of the shop. They leave the keys IN my vehicle out in the lot. I pay for the alignment, do a walk around, check the paperwork AND the MILEAGE for the warranty is wrong by 700 miles. Front desk girl hand writes and initials correct mileage on warranty paper. Feel sorry for the front desk girl having to be the "front man" for poor manager and resulting poor service.

5 stars Customer since 2011

Another great visit!! Ray is always very personable yet very professional. I get treated like family which is the main reason I always take all my business here.

2 stars Customer since 2016

I had to wait a long time for a wheel rotation. I asked that they check a vibration and no one even commented on it. The vibration is still there. I was told I need new rotors and brakes in the front but was only given a quote for rotors. I asked for a quote on the brakes and was told someone would call me but no one did. While I was changing the oil on this car later in the afternoon I found a tire weight lying on the garage floor near my left rear tire. Someone hadn't secured it well...

5 stars Customer since 2017

Very helpfull and knowledgeable. Got job done fast

4 stars Customer since 2017

I called CT on the day before a trip, hoping to get new tires before heading out of town. I chose CT because they were able to quote me a reasonable price for the tire I wanted, had them in stock, and said they could fit me in that same day. When I arrived, I discovered that the quote was NOT correct. I would need to pay $30 more and wait another hour (with my 2-year-old in the lobby)! It was an honest mistake by the CT representative but it made me very upset! I felt trapped into paying extra because I needed the tires right away and my own tires were already taken off my vehicle. However, I explained how I felt and they were SO apologetic. They even sold me the new tires for the quoted price AND gave me another discount for my trouble. I feel that this kind of situation is where you can see what a company is really made of. Although it was a frustrating experience, I am happy to recommend them to my friends because they handled it so well.

5 stars Customer since 2010

The times I have spent at Commerical Tire to get a tire fixed or service done has been great. Good people and great atmosphere. Anita Wies

4 stars Customer since 2014

In the past I felt like the customer service had dropped below par. But I recently got tires on my wife's car and felt like the service had returned. Thad has always done a great job to make sure that we get a great price. I noticed Matt was back being mechanic and I knew instantly I would be bringing my vehicles back for oil changes and mechanical work.

5 stars Verified customer

Grate people they didn't have the tires that I wanted but gave me an even better deal with even better ones

5 stars Customer since 2017

We had a very good experience with our appointment. The prices were good, product good. and every one was very nice. Our pickup was ready to go right on time.

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