Excellent customer service is their hallmark! As a new customer who owns a 2005 Jaguar Vanden Plas, I was looking for a quality repair facility other than a dealership. I very fortunately found Continental Imports. A well established, high quality import repair "mega" shop, their expertise can not be beat. Service Rep Mike communicated all repair work in detail and kept me advised of progress. Owners, Heidi and Darren, were always available at the service desk and took a personal interest in the work being performed. My vehicle required extensive repairs which I believe were accomplished in a timely manner and at a fair price. Mike worked with me to establish priorities for repairs and options for replacement parts. Auto is performing "like new" with 100 plus miles since service. I anticipate total satisfaction with additional miles.