Hello SN - Thank you for taking the time to review our company. We truly appreciate the opportunity to serve your indoor air quality needs. Should you ever need further assistance, please do not hesitate to either email or give us a
call . . anytime.
Customer since 2020
Cool Masters continues to provide top notch service by it service technician. Raul is courtesy and professional when on site at your home.
Been a customer with Cool Masters for about 15 years. Always have excellent service. The annual maintenance agreement for our 2 Variable Speed Systems is a must and reasonably priced to keep them running at maximum efficiency. They call me in the Spring and Fall to schedule maintenance visits and I don't have to worry about a thing. Thanks Jonathan and the rest of Cool Masters employees.
Enoch came to my home yesterday for the second time in a couple years for a tune-up. He remembered his initial visit and is one of the most capable, efficient and pleasant technicians I have ever had the pleasure of working with. I commend Cool Masters for hiring and retaining a person like Enoch.
Tech was friendly and helpful and provided good service. The fees (charges) were extremely HIGH! However, I was at their mercy needing Air Conditioning. Don't think I would use them again because of the high fees. $395 just to clean the coils... $468 for a electrical contactor replacement.