97.9% would refer friends and family to us

5 stars Customer since 2020

Cool Masters continues to provide top notch service by it service technician. Raul is courtesy and professional when on site at your home.

5 stars Verified customer

Very well, Technician Michael Blitch was professional, and cordial , I appreciated his punctuality and explanation of the service to be done.

5 stars Customer since 2018

Raul was great technician. He is knowledgeable and personable. Great visit today.

5 stars Customer since 2018

Very thorough technician and explained everything to me which is great.

5 stars Customer since 2018

CoolMaster employee was courteous and explained the situation very well. I recommend him highly.

5 stars Customer since 2010

We have used Cool Masters for over 10 years. Their service has always been great! Their staff is friendly and helpful. I would recommend them to anyone.

5 stars Customer since 2018

Been a customer with Cool Masters for about 15 years. Always have excellent service. The annual maintenance agreement for our 2 Variable Speed Systems is a must and reasonably priced to keep them running at maximum efficiency. They call me in the Spring and Fall to schedule maintenance visits and I don't have to worry about a thing. Thanks Jonathan and the rest of Cool Masters employees.

5 stars Customer since 2019

Enoch came to my home yesterday for the second time in a couple years for a tune-up. He remembered his initial visit and is one of the most capable, efficient and pleasant technicians I have ever had the pleasure of working with. I commend Cool Masters for hiring and retaining a person like Enoch.

5 stars Verified customer

Service personnel was very professional and knowledgeable.

2 stars Customer since 2021

Tech was friendly and helpful and provided good service. The fees (charges) were extremely HIGH! However, I was at their mercy needing Air Conditioning. Don't think I would use them again because of the high fees. $395 just to clean the coils... $468 for a electrical contactor replacement.