Cool-R-Us is the best there is and the best AC company in this town. They don't advertise, why? They don't have to because their service reputation is so good. You can spend a million dollars advertising, if your service is no good it does nothing. SO......I repeat, they are so good they don't need to advertise. I have referred many, many people to them who have bought units and received service. Know how many complaints i have received? ZERO. That speaks for itself. And, not that they couldn't make a mistake, we are all human, we all make mistakes. But if they do......they make it right. I had done business with multi ac companies in the past, been with Cool-R-Us for about the last 14 years. Nuff said.