96.9% would refer friends and family to us

5 stars Customer since 2017

December 4th was one of the worst days of my life. My power went off, my garage door spring broke and worst of all my ac/heat shut down. It was one of the coldest days of the year. The electrician I had over said the ac/heat unit was causing a short, shutting down the power. I had used Cool-R-Us before and quite pleased with Alban and Elis fixing that problem. When I called the office Patty indicated they had a sever backup, but she would try to work me in. It was after 7pm before Ervin arrived and fixed the short in the system. Needless to say I am a lifetime customer and the price was very reasonable. Thanks to owner Lek and his staff for a job well done.

5 stars Verified customer

This was the inly company who saw me having two small children without any heat as a priority. They were very helpful, knowlegeable, quick, and efficient. It was great to work with people who actually care about their customer.

5 stars Customer since 2017

Found the problem and fixed it

4 stars Customer since 2016

Good and honest

5 stars Customer since 2018

Cool R Us, Inc. came to my house in freezing weather. I called six companies and they were the first to call me back. They gave me a two hour window and kept in touch with me when they would arrive. Even sending an app that followed their progress so I could plan my day accordingly. Their work was excellent and their prices were better than any other heating and air company I have ever used.

5 stars Customer since 2016

Great timely service.

Thanks

5 stars Customer since 2017

Always respond quickly to our call for help. WIth this extreme winter weather in the first week of the New Year many people were having heating issues but we had service within a couple of hours. They are always available in a timely manner and get the job done. WE thank them for their prompt and courteous service.

5 stars Customer since 2017

Absolutely excellent......

5 stars Customer since 2017

It started with a service call on a Wednesday morning that ended up with a new system installation. Once the repair technician, Aldi, figured out what was going on with my system, he explained my options to me. Sice my system was 12 years old I opted to replace it instead of repair it. Aldi took the time to explain all of my options, and there were a lot of them. Once a decision was made it was scheduled for Saturday. When the two installation techs showed up at my house, they instantly got to it. They removed all of the old equipment (from the air handler to the drain line) and installed the new equipment along with making sure my existing Nest Thermostat was working and connected correctly. 6hrs later they were heading out of my driveway and left me with all of the paperwork. I was thrilled with the service from start to finish. I can't begin to thank you all enough.

5 stars Customer since 2015

BEST HAVC COMPANY IN JACKSONVILLE IN MY OPINION, I I HAVE TRIED A LOT OVER THE YEARS. THEY ARE THEIR PRICES ARE RESONABLE, AND THEY ARE ON TIME AND THEY KNOW THEY THE ARE DOING.

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Seth is a breath of fresh air having been frustratingly dealing with the local Porsche dealership service department over the past 2 years. Porsche has lost the realization that buying and driving a Porsche or an Audi or an AMG Mercedes is about a partnership and a shared love of a car owner and a manufacturer. Brumos was a Porsche owners respite which engendered loyalty and camaraderie. No more. Seth wants you to understand why certain things are important about your car. Moreover, if you want more out of your car he is a total gear head enthusiast which will take on your enthusiast urgings. No loaners but no crazy $$$$ service bills.
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