While I do enjoy tanning at your facility, I have been hesitant to return these past few weeks because of the dismal customer service. Almost every single time I visited Cool Tan there was a group of girls standing at the counter where you check in just talking. Now I understand that you see people you know and want to exchange a few pleasantries, but to do it in a small confined space where people are trying to get in and out is not the best idea. I just would enjoy coming there more if I could actually get in the door and get into a tanning bed without having to wait until your employees are fine chit chatting. It's not just teenagers that come to your facility, a lot of us are adults that are coming in to tan and relax, we don't want to have to fight our way through a bottleneck at your front door. I do enjoy your facility, the beds are great and the rooms are clean, your staff is not stellar though and that really puts a damper on visiting Cool Tan.