My fiancé made me an appointment with Dylan. I arrived on time and he came right out and greeted me. I have a complicated hair history and I am white/platinum blonde and not the easiest to please. He addressed all my issues confidently and made recommendations based on all my needs. He paid attention to everything I had to say and sat and talked with me. I have lost 5 inches of hair in the past year and I haven't received a hair cut. He made a treatment plan for me, recommended products, and told me exactly how to care for my hair to fix my problem. He also took a picture to track my progress. He was amazing and I am so excited to work with him. My hair has never felt so soft and I trust him with his treatment plan it will grow back. He is highly knowledgeable and I highly recommend him.