100.0% would refer friends and family to us

5 stars Customer since 2007

Excellent service as always

4 stars Customer since 2007

Fast service, knowledgeable technicians, friendly staff

Cottongim Services replied:

THANKS!

4 stars Customer since 2010

The only thing I can say bad is that he was a little late getting to my house, but he did a great job when he did get here.

Thanks

Cottongim Services replied:

Sorry, we really try to make apt times if set!

5 stars Verified customer

I would definitely recommend Cottongim to all my family and friends. They're very professional. We bought our air conditioning unit from them. They came out and installed it in a timely manner. I was very impressed with their knowledge of the equipment. There is so much more to heating and cooling a home. There might be cheaper companies out there, but this is your home. The service can't be beat. Cottongim is a company with integrity, and top notch customer service. They stand behind Carrier products. Thanks Colt

Cottongim Services replied:

THANKS!!

4 stars Verified customer

The technicians from Cottongim are always polite and professional. I appreciate the effort to limit tracking in dirt from the outside when they are having to go in and out to perform my semi-annual check of our systems.

Cottongim Services replied:

THANKS!

2 stars Customer since 2014

I used your service and each time I had to call you back to redo the work. A fee of $175.00 is charged whether you fix the problem later. After putting in my garbage disposal, it was never tested. The first time I used it, it backed up everywhere. I challenged the $175.00 fee on that one. You were gracious to wave that cost. I have found Roto Ruter works better and the cost is much lower.

Cottongim Services replied:

Customer had just purchase home and noticed the garbage disposal leaking, we replaced it along with repairing the sink drain. Water ran through fine. We did go back out and run our drain machine through line for grease blockage and didn't charge.

4 stars Customer since 2007

fast, friendly, effective and satisfactory service, the best of all is that my a / c is now working well

4 stars Customer since 2009

Reasonably prompt, effective repair.

5 stars Customer since 2007

Our call was received courteously and the call back for a serviceman to come to the house was less than 30 minutes. The serviceman seemed quite knowledgeable and we were back in business within an hour. It helped that a replacement part was on the truck. He was courteous to us both and willing to answer all of our questions.