I tried someone new, since Jamie is no longer there. Hannah was my new person, and she did a fabulous job! My hair had gotten long and scraggly, as I had not been in, in a while. She gave me a beautifully shaped medium bob. She spent a great deal of time shaping it and getting it just perfect, which is no easy task with my curly, wiry, mess of hair. It looked very polished, and still does the next day after sleeping on it. Hannah is very personable and meticulous.