97.6% would refer friends and family to us

5 stars Verified customer

I've been going here for years, and the staff is always superb. The place is always cozy and most importantly clean.

5 stars Customer since 2016

Quick and painless, what more could you ask of a dentist.

5 stars Customer since 2012

Everyone's so caring, and they take their time with patients.

3 stars Customer since 2017

Improving but not completely satisfied. Expected a same day crown. Got a call 2 days before the appointment that the person that does the crowns will be in later so I could sit and wait or come back another day to get the crown. I opted to sit and wait mainly because I get worked up going to the dentist so I want to go in, get the lasting fix, and get out. Well, after the prep work was done I'm informed the crown person isn't coming in so I will get temp crown today and have to come back again.

I expect people to do what they say. I also expect businesses to have more than one person be able to perform a task. Again, I am disappointed.

I will say Dr. Martin was magnificent with me and in doing the work. He was kind, patient, and explained exactly what he was going to do. He also spent time with me after he was done talking about the plan going forward.

I had some unexpected bleeding (minor) and I called after hours. Their answering service told me someone would call me back within 20 minutes and they did. Dr. Cottrell called me and was very understanding about my concern and gave me options to pursue if it didn't improve. The bleeding did stop and all is well.

I plan on receiving the permanent fix Monday and for now intend to stick with this firm. Everyone is nice, but again, when I'm told what the next step is and buy into it I expect it to happen as scheduled.

4 stars Verified customer

Pleased by the caring and knowledgeable dentists and staff. Disappointed that a patient cannot use both locations to increase compliance with care. Also, would appreciate the opportunity of making payments or discounts for paying in full at time of service.

2 stars Customer since 2017

I went in as an emergency because I broke a tooth. I'm a new patient and they got me in the next morning and offered to do a filling/crown that day, but because I'm petrified of dental work and they wouldn't give me sedation my first visit I said no just do a temp fix today and I will make a second appointment for the permanent fix. Scheduled 1.5 hours the next Monday for a crown and spent the entire time taking xrays, digital pictures, and evaluating gums. I was expecting the tooth to get fixed that day and then proceed with maintenance and corrective maintenance. I was very disappointed. I scheduled the permanent fix... same day crown the next Wednesday.

5 stars Customer since 2016

Was great from being greeted to leaving the office. Friendly and professional.

5 stars Customer since 2014

Staff was very professional, and knows their job.

5 stars Customer since 2009

The service was provided on time and in a very professional manner

5 stars Customer since 2014

Marybeth made my visit less stressful! She was awesome! Thanks ! Everyone was very nice!

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