Reviews
Countryside Veterinary Clinic
2 stars Stacey/Bobby P Featured review
I have been going to Countryside for 13 + years w my dog and my son also goes here with his dog. I always pay around $160 for an annual visit and plan for this. This time ( first time ever) my bill was well over $400. I was not prepared for that. The technician told me that so usually use two preventatives on Maggie for heartworm and flea and tick. And I believed her and got both. I looked back in my dogs papers and see so have never done this. She also suggested I get a blood panel which I need for heartworm anyway. That is over $165 which I did not know until checkout. I wish the VET would have checked what the technician recommended. We may not have needed the extra $160 worth for an annual exam. I also told them I wanted the same shampoo I got last time to wash Maggie, it was $11 last time. This time I see it was $20! I hate to feel gouged at a place we have gone to for a long time, but I do.
Countryside Veterinary Clinic replied:
Hi Stacey and Bobby, We are very sorry to hear you are frustrated with the amount your bill came to. After looking into this we are not seeing a test for $165.00 that was performed that day. The extra $160.00 you are seeing was Nexgard, which you purchased 7 months worth instead of the 1 month you purchased last year. It looks as though you bought 7 months worth of Heartgard as well. We do highly recommend using both products as Nexgard is for flea and tick prevention and Heartgard is for heartworm as well as a monthly dewormer. I apologize if there has been any confusion regarding prevention. It looks as though the shampoo you purchased prior, we no longer carry and therefore we offered an alterative. I would be more then happy to talk with you to discuss further if you have any other questions. We hope you have great week and stay warm!
5 stars Tammy/Jim T Customer since 2012
Dr Keller took the time to thoroughly explain all the options for treatment for our dog.
5 stars Brian/Kathy J Customer since 2011
Dr M Smith took excellent care of Ansel as she always does. Meredith is a caring doctor who is also very kind to older pet owners.
5 stars Kurt P Customer since 2022
Great as always
5 stars Natasha C Customer since 2016
I always feel well supported with our visits to Countryside and by Dr. Mallek. She is understanding, empathetic, and so smart! She works hard to find solutions that best fit my pet and his wellness.
5 stars Heather S Customer since 2019
Countryside is an A+ clinic. Outstanding service. Caring and knowledgeable staff. You won't find better.
5 stars Randy G Customer since 2024
Finding any vet that is willing to treat chickens is a rare thing. Finding a vet that understands that chickens deserve the same respect and good health care as cats, dogs, and other pets is ever rarer. Many vets simply do not "get" chickens. So, I was delighted when I found Dr. Mallek at the Countryside Vet Clinic. Dr. Mallek gets chickens. I was impressed with her obvious extensive knowledge of the physiology, pathology, and treatment of chickens and the compassionate way she treated my ailing hen, Persy. This was my first visit to Countryside Vet Clinic, but it will not be my last.
5 stars Chris B Customer since 1997
Kind, caring and efficient. Phone call 2 days after surgery was very nice as well
Everyone treated both of us with respect. Highly recommend Dr. Meredith. Thank you fir treating my pet as I would.
5 stars Anonymous Verified customer
All went well. On time and efficient.
3 stars Debra M Customer since 2024
Well my cat was very sick he has kidney disease and he's going to die and I didn't have a lot of money but I paid them $265 to check him out and diagnose him and then I went back I wanted to ask some questions I wanted to know if he was in pain if they thought I should put him down I don't want to but I don't want him suffering either but they won't talk to me I don't know why? But I'm very hurt
5 stars Kristi Z Customer since 2022
Love this vet clinic!