Reviews
Countryside Veterinary Clinic
5 stars Steven/Karen H Customer since 2023
The receptionist was very welcoming, very professional very helpful. Much appreciated. I wish I would’ve gotten her name. But it seemed as though all the receptionist were very congenial. Thank you.
5 stars Jenny/Dan H Customer since 2013
Always excellent service and care at Countryside Veterinary!!
5 stars Dawn/Kevin W Customer since 2005
We have always had great experiences with the people at Countryside. They are very caring, and we had trusted them for all of our animals health.
5 stars Anonymous Verified customer
Love this place! There team is knowledgeable, trustworthy, kind, compassionate and they treat my pets as they would treat their own! Thank you for taking such great care of my boy!!
5 stars Jessica A Customer since 2024
The staff at Countryside were phenomenal! They cared for my boy and handled him even when he was feeling a little grumpy. He is on the mend and doing fabulous thanks to their team!
5 stars Miah/Kate B Customer since 2023
Kind, informative, empathetic, and professional. Countryside is a class act Veterinary Clinic.
2 stars Stacey/Bobby P Customer since 2010
I have been going to Countryside for 13 + years w my dog and my son also goes here with his dog. I always pay around $160 for an annual visit and plan for this. This time ( first time ever) my bill was well over $400. I was not prepared for that. The technician told me that so usually use two preventatives on Maggie for heartworm and flea and tick. And I believed her and got both. I looked back in my dogs papers and see so have never done this. She also suggested I get a blood panel which I need for heartworm anyway. That is over $165 which I did not know until checkout. I wish the VET would have checked what the technician recommended. We may not have needed the extra $160 worth for an annual exam. I also told them I wanted the same shampoo I got last time to wash Maggie, it was $11 last time. This time I see it was $20! I hate to feel gouged at a place we have gone to for a long time, but I do.
Countryside Veterinary Clinic replied:
Hi Stacey and Bobby, We are very sorry to hear you are frustrated with the amount your bill came to. After looking into this we are not seeing a test for $165.00 that was performed that day. The extra $160.00 you are seeing was Nexgard, which you purchased 7 months worth instead of the 1 month you purchased last year. It looks as though you bought 7 months worth of Heartgard as well. We do highly recommend using both products as Nexgard is for flea and tick prevention and Heartgard is for heartworm as well as a monthly dewormer. I apologize if there has been any confusion regarding prevention. It looks as though the shampoo you purchased prior, we no longer carry and therefore we offered an alterative. I would be more then happy to talk with you to discuss further if you have any other questions. We hope you have great week and stay warm!
5 stars Anonymous Verified customer
LOVE THIS PLACE! Always friendly, professional and take care of my pets and family alike. Great people, great vets, great groomers! Thank you!!!!
5 stars Vicki/Maynard H Customer since 2014
Bear was so well taken care of during his teeth cleaning experience. From start to finish I felt he was being monitored so closely, and I was notified by phone every step of the way. Countryside is a great place for pets and owners. Dr. Smith is an absolutely excellent vet!
5 stars Amy C Customer since 2010
I've been taking my pups here since 2009 and have only wonderful things to say about the front office, the techs as well as the doctors.