96.3% would refer friends and family to us

5 stars Customer since 2017

I searched for vets in the Lowell area for some time before I made an appointment with Countryside Veterinarian Hospital. The photos on your website is what drew me to selecting this hospital. When I walked in I was immediately greeted by staff. They also knew the name of my cat. Here it's all about your pet, not you.

The veterinarian's are all good as my cat has been fortunate to have seen at least 2 of them. The vet technicians are very knowledgeable as well. Something I have not seen before in other hospitals.

I felt after the last visit that I made the right choice for both my cat and I.

5 stars Verified customer

This is my 3rd dog that I have taken here. I always feel they are in very good hands at Countryside! Expensive, but good in every other way.

5 stars Customer since 2016

Everyone at Countryside makes me and my dogs feel welcome and special from the moment we walk in the door. Dr Brooks carefully listens to my every word while encouraging me to make the right medical choices for my dogs. Although there are many veterinary services much closer to me, I am happy to drive a long distance for support and care we get from Countryside.

3 stars Verified customer

My recent was fine but when I called back later to get my dog's vaccination records - It took me 10 minutes to explain why I needed my dog's own records! I do not feel I should have to justify why I need more dogs records! I simply wanted them emailed to myself so I could have a copy of them. When I finally got the lady to email them to me, she didn't even send me the full record list, just the first page! So then I called back trying to explain this, and another lady proceeded to talk sternly to me and say that I don't know how to use my own computer to view both pages of the vaccination record. I told her that I do and I was only sent 1 page. After justifying AGAIN, I had to ask her to send me the records again. I do not feel like this is what should happen when an owner wants their dog's record.

5 stars Customer since 1991

There have been many infrastructure changes at Countryside with some less than stellar client services, but that has improved. The reason that I continue to take my cats to Countryside is because of the wonderful and excellent care and expertise of Dr. Julie Kopser who has been my vet for approximately 20 years. She is undoubtedly the best vet in the region.

5 stars Customer since 1991

Expensive

5 stars Customer since 2001

I always feel confident and good about the care my doggies receive. The Vets are wonderful as is the Techs and staff.

5 stars Customer since 2012

Front desk staff very attentive, super friendly and professional.

Dr. Lu is amazing, she is spot on in her diagnosis and went the extra step to ensure that me dog was taken care of properly. She did not rush us and listened with intent. I will only use her from now on. Thank you Dr. Lu and thank you to rest of your staff! Outstanding job!

5 stars Verified customer

Pleasantly greeted by staff and all questions answered. Excellent Service.

5 stars Verified customer

Consistently excellent!