Countryside was referred to my wife and I by the Central Animal Hospital, Leominster, and I can see why. Your facility is very nice and everyone was professional and willing to help introduce us to everything. And we Thank You all!
Comparing Countryside to Central, we found that Central had a brighter, more welcoming area for when our cat Jack, might be staying overnight (or for a few days) and complete with a window. I do not recall a window in your overnight area, although we only saw it briefly. But should Jack stay over, we will bring some blankets, etc., as your very nice attendant had suggested. Additionally, there was only one price for an overnight, while you have three. The highest price included two hours of cuddle time, I think it was? Perhaps Jack was just spoiled a bit, everyone back at Central kept visiting him, as he made a very nice impresion. But possibly I am missing something in your attention towards your overnights.
I'm sure they are made to feel welcomed.
Anyway, we like your facility very much. Thank you again, for eveything.