The experience was very positive from the first call to the receptionist. The staff are very caring. They are very forthcoming with explaining the situation, discussing the plan of care, giving at home care instructions,, and answering questions. I found the prices to be in line or slightly better than others in the area.
I have to say that I noticed some other things as well like the cleanliness of the facility. I was also pleased that the checkout occurred in the exam room rather than the reception counter. This was so much easier than trying to control the dog, hear what they are telling me, and making payment in a busy area. Little things make a difference.