97.5% would refer friends and family to us

5 stars Customer since 2019

Brittney is the BEST groomer and so sweet. Peaches and Hunny love her and she does a great job with their poodle cuts!

5 stars Customer since 2016

We love Dr. Nicely and the staff. They care for our pets as if they were their own. Thank you for all you guys do for our fur babies.

5 stars Customer since 2020

Ccccccccccccc

5 stars Verified customer

They went over pricing for everything they did. Explained the medical advice well and called the next day to check in on our cat. They rocked it!!!

1 stars Verified customer

All about the money. Overcharged & tried to add as much as possible

$ 63 exam

$ 150 unnecessary tests

Attempted $ 130 other tests,

Charged 3x tamount for pet meds

Topped off with 1.5.% credit card use fee

5 stars Customer since 2014

Everyone is always very friendly. They always discuss what they want to do and give you a price before doing anything.

3 stars Verified customer

Far too concerned with money more so than showing concern for your pet. Make you sign an inflated estimate before vet will see you. THEN they keep all your payment cards on file which should never be allowed unless given authorization. I had them charge my card but they accidentally charged my 16 year old son’s debit card which NEVER should have been kept on file. He never would have approved that nor would I have allowed that. He picked up one dog that they had microchipped so he just paid not knowing they kept our card on file and they just kept it in the system.

Hampton Cove Animal Hospital replied:

Thank you for your response. I apologize we communicated that money was a greater concern that your pet at your visit. We do want to always give pet owners an estimate with the best care possible including the price of that so you can discuss any options with our team and make informed decisions on the best way to move forward with care.

It is not our protocol to keep any card on file without authorization and also a card on file should not be used without authorization from the client for the transaction. I would love to discuss this in more detail with you if you would be willing to give me a call at 256-533-3385 ext. 2

5 stars Customer since 2018

These people really care about your dog.

2 stars Verified customer

A little frustrating because I took my dogs to be groomed and they looked like they hadn’t been groomed. They were clumpy with fur.

5 stars Customer since 2020

Amy always does an amazing job with my dog.

Also in Hampton Cove

Automotive

Budget Brakes - Memorial Parkway SW

5 stars 336 reviews

Anthony was the service technician that serviced my vehicle and was excellent in his customer service skills. He kept me updated on the status of my vehicle and was a pleasure dealing with him. As always, my experience at this facility was a great experience. Great job!
Read More …