I arrived at my scheduled appointment time, was greeting warmly by the staff and then escorted almost immediately to the diagnostics room to begin my testing. After those tests were complete, I was escorted to another room where Dr. McDonald greeted me and tested for my prescription. He took the time to go over my Glaucoma test and the images captured with the new state of art imaging machine. I was given a new pair of contacts and asked to test them a couple of days before I placed an order. I quickly was able to settle my bill at the front desk without delay and was on my way. The entire process took maybe 20 minutes. I honestly can't think of a negative to this whole experience. I love Dr. McDonald and the staff at Coweta Eye Care and consider them the very best on so many levels. In fact, they should be the standard bearer for all eye care clinics.