My new stylist did an excellent job of listening to me and learning about my hair and expectations. She was careful with my tender scalp and made me comfortable with allowing her to brush out my wet hair (which I'm very picky about because, in my experience, most stylist comb out wet hair very roughly/fast and my hair is too fine for that). As always the staff is friendly, the environment is positive, and the salon is clean. I'm very picky and the management at this salon is picky as well. All of their stylist are well trained professionals. You will leave looking better than when you arrived. Since I've started coming here getting my hair cut has been a stress-free experience.