99.6% would refer friends and family to us

5 stars Verified customer

Staff is friendly and caring.

5 stars Customer since 2018

Always very good.

5 stars Customer since 2020

Everyone & everything is great there.

Very personal

5 stars Customer since 2017

Excellent service, Clean office space. Prompt responses to questions

4 stars Customer since 2021

Very impressed with our new doctor. Still wish some of the front desk staff were more engaging with my dog. One in particular never speaks to her offers her treats or even speaks much to me. I really miss Jordan.... don't know if she is gone or just not there when we go in. She always loved on my dog, offered her treats, played with her a bit and *always* spoke sweetly to her when she took her to the back. Most of the other staff just grab her lease and walk her back to the back. (I want to note that the young lady who led us to the exam room on our last visit was more engaging than most.) Still, no one beats Jordan.

Crosspoint Veterinary Hospital replied:

Mr. and Mrs. Upton, thank you for support to Crosspoint. We do have some newer employees and we ask for some patience during the training process. We appreciate your concerns and they have been addressed. Jorden is still here and has been helping us in other areas of the facility when needed. Always feel free to reach out to us. Thank you.

5 stars Customer since 2021

They were able to get me in within the hour of calling. New diagnosis. They educated me and we discussed direction of care. Couldn’t have asked for better.

Crosspoint Veterinary Hospital replied:

Thank you for your review. We are glad you had a great experience!

5 stars Customer since 2021

No available appointments but was able to drop dog off for examination and treatment for an emergency Doctor called and provided updates. Very welcoming and professional. Love these people, they care for our pets.

Crosspoint Veterinary Hospital replied:

Thank you Mrs. Brenda for your kind words!

5 stars Customer since 2022

Great visit with Oskar thanks for taking care of him.

Crosspoint Veterinary Hospital replied:

We are always here when Oskar needs us!

5 stars Customer since 2019

Great staff. Always handled the issues we have. My dog is very high strung . They are very caring with her.

Crosspoint Veterinary Hospital replied:

Thank you for your review. Mambo is a sweet girl!

5 stars Customer since 2015

Always a great experience. Very accommodating!

Crosspoint Veterinary Hospital replied:

Thank you for your kind review!

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