99.3% would refer friends and family to us

5 stars Customer since 2001

Excellent care as always!

4 stars Customer since 2004

Not all that impressed with some of the office staff, but I thought Dr. Neff did a great job with my terrified doggo. She hates anything new, so seeing the vet every 6 months or so is traumatic for her. Dr. Neff got down on the floor to help her feel comfortable. He rearranged furniture for her. When my pup decided a chair was a safer place, he sprawled out on the floor and did his exam with her in a chair! I was very impressed with the level of respect I felt from him towards my dog's fears. It was very comforting for her.

5 stars Verified customer

When I discovered that our dog's "bug bites where she must have sat on some kind of nest..." were not actually healing but more hair was missing, further investigation revealed the possibility of mange! I called Crossroads just before they closed on Friday evening. I told them my "diagnosis" for our dog and while they could do nothing for me that evening, they did say I could come on Saturday. The receptionist explained that Saturday was full booked and it might be a long wait. I did not wait long and Dr. Neff spent as much time with us as he would have a scheduled visit, which I really did not expect. Our dog was examined and given prescriptions and we were on our way back home in just over one hour.

5 stars Customer since 2017

My experience at Crossroads Animal Care Center was great. All of my questions were answered, I didn't feel rushed, and my Beau was well taken care of. Everyone was polite and helpful. Thanks for a good first time experience.

5 stars Customer since 2011

Dr. Neff is just the best. So good with our dog, never feel rushed, answers all our questions and provides great, loving care.

5 stars Customer since 2008

Crossroads Animal Care Center always takes great care of my furry family members. We were there for a follow-up visit after having to go to the emergency hospital. We appreciate the time and explanation of what had happened and what continued treatment may be required. On of the most caring group of people.

4 stars Customer since 2014

I was able to get an impromptu appointment for a problem & get it fixed efficiently

5 stars Customer since 2016

the front desk, techs and docs are always so nice and caring!

5 stars Customer since 2017

The staff is always so friendly and kind. Makes every appointment, even a simple nail trim, a positive experience for me and my dog.

5 stars Customer since 2016

I live Dr French. It does take a little bit to check out but with the herd I brought, it is understood

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