97.3% would refer friends and family to us

5 stars Customer since 2020

Excellent service and staff

5 stars Customer since 1990

Crossroads Animal Clinic and the ENTIRE staff truly strive to make your appointment with your fur baby the best possible. It can be a bit stressful for all that come but the love, patience, knowledge and care is always front and center. Thank you all !!

Nancy H , Ranger Blue and Tigger

5 stars Customer since 2022

Very friendly, helpful, and patient staff. Mickey felt extremely comfortable around everyone.

3 stars Customer since 2011

Most of the time I would give a better than average score. However, I noted that Crossroads had misidentified my dogs. Rabies and puppy shots were given to my young puppy(female) and published on the records of my 13 year old male. I caught this months later, which meant my puppy had no record of having received her rabies vaccine.

When I called to have it corrected I was told by Josie that it couldn’t be done without me proving certificates of both dogs. Never did I receive as much as a comment such as so sorry for your inconvenience.

I took my records on and spent time with Ryan getting the records straight. After about 20 minutes I walked away with the corrected records. Never once did I hear “Gosh I’m sorry. We should have been more careful “

These are my pets medical records. I believe a great deal of care should be taken when charting records. This is no different that taking your five year old daughter to the doctor for immunization for kindergarten and receiving records indicating the shots were given to your eight year old son .

Crossroads personnel offered no apology or explanation. In fact, they seemed totally unconcerned about the error.

5 stars Customer since 2013

Good service as always.

5 stars Customer since 2021

My poodle and I met their groomer, Lisa, today for an initial visit. She answered all my questions and listened to my concerns and my dogs needs. Our groomer has been the only one besides myself that has ever groomed her and he had to move out of town suddenly so thankfully she understood my concerns with compassion.

Dr Minton keeps a professional and compassionate staff on board. I always know myself and my pets will be taken care of!

5 stars Verified customer

Love everyone that works here. They treat my cat like their own and give great communication on treatment.

5 stars Customer since 2019

Everyone is always so polite, professional, and truly care about your fur babies. They take the time to listen to your concerns, answer any questions, and always follow up to see how your fur baby is doing.

5 stars Customer since 1990

Very professional

5 stars Verified customer

Love them all!

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