91.4% would refer friends and family to us

5 stars Customer since 2023

THE STAFF ARE VERY FORMAL

1 stars Verified customer

The waiting time is crazy wasted my entire day

5 stars Customer since 2022

They treat us excellently, the doctor always treats us very well, very attentive and helps us resolve all our concerns r ... Read More

Crystal Creek Animal Hospital replied:

Thank you so much for your kind review!

5 stars Customer since 2022

Excellent! Always nice and helpful staff

Crystal Creek Animal Hospital replied:

Thank you so much for your kind review!

2 stars Verified customer

Waited over an hour just to get called into a room. Then waited longer for the Dr. to finally show. Seems as if they are ... Read More

Crystal Creek Animal Hospital replied:

Hello, we apologize that we disappointed you with your last experience. Please reach out to our office so that we can make it right!

2 stars Verified customer

I took my small dog because she has been sick for two weeks with no signs of getting better. I spent $735. and all I got ... Read More

Crystal Creek Animal Hospital replied:

Hello, if you could please reach out to the office so that we can look into your case and see what diagnostics were ran, we would love to work with you to get your baby feeling better. Often times, testing is needed to determine an issue and if nothing is found we can continue with treatment of symptoms.

5 stars Customer since 2014

I've been taking my pets to Crystal Creek since I moved to. Orlando over 10 years ago. The staff has changed, but they a ... Read More

Crystal Creek Animal Hospital replied:

Thank you so much for this kind review! We are so happy to have you and your pets as a part of the Crystal Creek family and look forward to seeing you again for your future appointments.

5 stars Customer since 2018

super happy with the excellent service for our little Phillip.

Thank you!!!

Crystal Creek Animal Hospital replied:

Thank you so much for this review, it is our pleasure to care for Phillip! We look forward to seeing you both again at future appointments.

5 stars Customer since 2021

Friendly staff

Crystal Creek Animal Hospital replied:

Thank you for your kind review!

1 stars Customer since 2023

We paid for an exam for our dogs, and wanted to sign up for a wellness plan and we were denied it. They said we would ne ... Read More

Crystal Creek Animal Hospital replied:

Hello, thank you for providing us with feedback from your appointment. When signing up a pet for a wellness plan we have to ensure that your pet is in good health, unfortunately in Lovely Rita's case she does have a systolic heart murmur that needs an echocardiogram and she is a senior pet also in need of lab work. Due to this, we cannot sign your pet up for a wellness plan until those diagnostics are completed. It is never our intention to turn you away, if there are any further questions or concerns please feel free to reach out to our office.