93.5% would refer friends and family to us

2 stars Customer since 2021

A mess again. I called on 8-5-2022 at 3:19pm about medication for my dog. Which I was advised would be filled and able to pick up on 8-6-2022 before closing at4pm. Got to office on 8-6-2022 nothing documented and meds not there to pick up. This keeps happening and the excuse is always we are busy we are all busy this is your business and if business is to busy hire better qualified individuals.

5 stars Customer since 2022

The staff was awesome.

5 stars Customer since 2021

Excelente service I highly recommend this place for you pets.

4 stars Verified customer

The office was extremely busy when I arrived. The girl at the desk asked for proof of vaccination but that was not said when I booked the appointment. I was given paperwork to fill out so I sat and filled it out and called my vet to email Thor’s shots. After that the office had calmed down, I turned my paperwork in ( which the girl had to help me with) and the groomer came out to assess Thor. He talked with me about Thor. He also told me how much it would cost and why it was that price. I have to say that even though the office was so so busy, when my turn came everyone I dealt with was professional and kind. When I picked thor up he was perfectly groomed. I truly appreciate the time it took that lovely groomer to clean up Thor. Thank you Crystal Creek.

5 stars Customer since 2022

Very nice staff and friendly

5 stars Customer since 2022

Excellent

5 stars Customer since 2022

WONDERFUL!!! The staff were sooo pleasant and efficient!! The facility is very clean, smells nice. The groomer Jose was an absolute doll and did my Maxx who is older and very feisty with groomers with patience and care. A few groomers wouldn’t take him because he was snappy even though he’s a 7 pound Maltese with 4 teeth!! No nicks or cuts and he looked sooooo cute!!! I will make this Max’s vet and groomer combo place from now on.

3 stars Verified customer

My dog needed to be weight they did it wrong. I had to ask them to do it again to obtain the right weight.

5 stars Customer since 2014

Dr Vergel is always helpful and advises treatment i can afford and options for advanced care

5 stars Customer since 2022

Great team thank you so much for all your help. Im very satisfied with crystal creek they just earned a new customer

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