93.4% would refer friends and family to us

5 stars Customer since 2021

Excellent customer service.

5 stars Customer since 2021

Great staff. Great attention.

4 stars Verified customer

Service is excellent and staff very friendly. Waiting time is long though. I got there at 5:15PM with an appointment at 6:00PM and got out at 7:21PM, Most of the time just waiting by ourselves inside the room. The actual time for the visit of the Veterinary and nurse was probably less than 20minutes. I actually believe they should finish one client at a time instead of moving between clients without finishing ..........just a thought. Take care of one client and dismiss.

5 stars Verified customer

Entire staff was welcoming and empathetic to my concerns and needs. They took the time to explain every detail and answered all my questions. They were very patient with my dog and his apprehension.

5 stars Customer since 2020

Very pet friendly! Doctor is very caring with my cats.

5 stars Verified customer

Dr. Vergel is the best vet I have ever met. He has amazing AND heart. After trying other vets closer to home, I now drive an hour to take my animals to him

5 stars Customer since 2021

Crystal Creek made this scary experience of my cat not feeling well so much better. The doctor and the vet tech were so nice and took the time to explain everything. They also took the time to comfort me while I was very upset. Hopefully nothing happens to my cats in the future, but if it does I will definitely be bringing them back here.

5 stars Customer since 2021

Oh my God. Finding this spot was such a relief, the previous place I went to charged me $1,100.00 to keep my black cat over night, and I had to BEG THEM to do their jobs. HERE, was SO opposite, they ushered us in with a welcome, the service was always cordial, they did they're jobs, I didn't have to ask them do the right procedures, and they charged me after it was all done, AND the price was reasonable (even better than Banfield). Crystal Creek will be the hospital I visit from now on when I need special attention taken with my baby Baguira. Very profesional, quick, welcoming and affordable. I couldn't have asked for more. Thank you to everyone there!

5 stars Customer since 2021

Loved the way how they treat us, even been a little late they still took care of my pet.

5 stars Customer since 2021

Excellent people !! Guys are the best !!

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Everyone was kind, the massage was great. It is unfortunate that everything but the treatment itself is closed. Not super fun bringing all your stuff to the pool, entering the spa and changing out of your swimsuit in the bathroom. The waiting area was nice but a bit crowded. Sparkling wine had no bubbles. Again, massage was great!
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