Ironically I enjoyed what I previously feared--oral surgery! I was immediately put at ease by the front office staff with their professionalism and warmth. Then the doctor proceeded to stop all activity just to listen to my questions and concerns. Then after seating me in my chair with a warm blanket, I was offered a movie to watch via their "movie glasses" while undergoing surgery. Try it sometime, it'll distract you forgetting what your there for in the first place. In my case I watched a movie with good-looking actor, Matt Damon. He was my distraction and my anesthetic! But of course, I do not delude myself--had it not been for the staff's and the doctor's professionalism and knowledge, I would not be on this healing path I am currently headed for. I truly enjoyed a wonderful and warm office visit with Dr. Tong and her friendly staff (and Matt).