96.1% would refer friends and family to us

1 stars Verified customer

Went to Cypress Oral & Maxillofacial Surgery after reading reviews because they had good reviews. I met with Dr. Bachoura about having two implants installed and because it was November I wanted to try and get them in before the end of year. Dr. Bachoura explained the procedure to me and told me they would do surgery to place the implant and would likely add bone to my jaw. He told me once this healed they would bring me back in and place a healing abutment. After the healing abutment was in for a period they would then set the final abutment and I would need to go to my dentist for the final cap on the abutment. I asked him if this could be done by the end of the year and I could pay my part of the bill in total before the end of year. They were very accommodating and scheduled the surgery before the end of the year. They also allowed me to pay in full and I even double checked that I was paying in full. I had the procedure done before the end of year...Yay. Then it started...I got the the phase finishing the healing abutment and they told me they don’t set the final abutment and I would have to go to my dentist to have that done. They said they don’t do the final abutments. Then they told me it would be another $1000.00 dollars if I wanted them to install the final abutment. Interesting...I thought they did not do final abutments. So, still today 3 years later, I still only have the healing abutments for my implants that I originally paid in full for with these guys and was told what I paid included the final abutment.

Don’t believe everything they tell you!!!!

5 stars Customer since 2018

Very friendly people. Great attitude. Make you feel welcome. Very attentive

5 stars Verified customer

Dr. Bachoura and his staff are excellent. They initially reviewed my dental problem to ensure it needed to be fixed by surgery. They have been concerned with my understanding of procedures, alleviation of concern about procedures, and comfort and care during procedures as well as follow-up and healing. I have had two extractions and one implant with another implant planned. Very comfortable with Dr. Bachoura and his staff, and confident of his ability to provide necessary treatment.

5 stars Customer since 2015

People are friendly and doctor is listens to what you have to say.

5 stars Verified customer

great team and service!

5 stars Customer since 2017

I was referred here last week to have wisdom teeth removed. My consultation was with Dr Michael and surgery was done by Dr Bachoura. Both were excellent! The doctors and staff all make you feel at ease, they explain everything to you and take time to answer any questions. Outstanding care! Would highly recommend them.

5 stars Customer since 2017

Dr. Michael and Christine were excellent. They were friendly, sincere and very patient. My son is a special needs child.Christine reached out to him and really touched his heart. Dr. Michael gave us his undivided time and attention and accommodated his special needs. I truly appreciate the guenuine care. Thank you! God bless. Afshan

5 stars Verified customer

The office staff was very professional and made me feel very comfortable from the beginning to walking out. All my questions were answered and that help me to make a decision rather than think about it later.

3 stars Customer since 2017

The wait time is always excessive.

5 stars Verified customer

This first visit went well. Thought that the doctor and staff were great!

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