The Good: The technician called ahead and was early for the appointment.
The Not So Good:
- The technician said he would only clean the return air ducts since the blower ducts were probably clean since they only blow "filtered air." I may have misunderstood, but thought every duct in the home would be cleaned.
- I was promised a paid receipt on completion of the job that included before and after photos. I never got it. I need that for an insurance claim.
- On scheduling the work I left several messages with the recording. Only one was returned and the conversation was too garbled to hear. I could not make a reconnect for 4 days when I called and someone finally answered.
- I posted a request for information on-line (on the Daffy Ducts website) but was never responded to.