I have done business with Dale's on and off ever since their first shop in Beaverdale. However I made a mistake and purchased my last set of tires elsewhere. OHHH, what a mistake. Anyway, I stopped in and discussed the balancing problem with Dale and Kris and they agreed to help me out. Long story short, the issue is now much better, but there appears to be an underlying problem that needs resolved and Dale's is the place fix this problem for me. Truthy, Ruthy, I don't believe you can do wrong with them.