Everyone is really friendly and helpful. The vet is very knowledgeable and tentative to details. Very great place for pet care and customer service. I would definitely recommend Daniel-Randall Veterinary Clinic to anyone.
Last Sunday we had no choice but to call you for emergency repair to our air conditioning. My wife and I were aware the service charge would be $130.00 instead of the usual $70.00, we had no problem with that. The fan motor on our outside unit was in need of replacement. When the technician arrived he confirmed this told me he would have it replaced in about a half hour and have us cooling. Before he began any work he told us the charge, which seemed high, but we were stuck with no place to get the motor and do the repairs myself. The replacement took over two hours because the fan blades were seized onto the shaft of the old motor. The repair was made and our house is cool, for that I am grateful. My outside fan now makes a noise as if a bearing could be going out. A tech returned Friday, 7-21-17 inspected it and said every thing was fine, maybe a fan blade was bent or out of balance nothing was wrong. The unit is cooling but is annoying to listen to, and this was not a problem before the repair. Due to computer problems the technician on the Sunday service call, 7-16-17 could not give me an invoice. I paid the charge in full and we were glad to have air conditioning. We felt the charge was extravagant but understood it was an emergency service fee. We received an invoice in the mail with charges of $130.00 after hours service, $620.00 for a condenser fan motor, $16.25 for a run capacitor, for a total charge of $766.25. We understand it was an after hour,weekend service charge, but a $620.00 charge for a motor that can be purchased for $200.00 seems a bit much, 200% mark up,OUCH. I feel a little violated and have a unit that sounds as if it is in need of repair.
My last experience having one of my vehicles maintained was repeated as usual.
That is good attention given to customers who request assistance, excellent explanation
required for the requested repair, and then completed in a timely manner by very
I have repeatedly experienced this mode of operation for many years, and plan
on continuing to do so as long as I have a requirement. I have not hesitated in the
past to recommend Ronsicks Auto Service to family and fiends for their service.