Nathan was wonderful to me. I was in a terrible mood when I walked in due to the experience at the dealership. He was understanding and provided a thorough assessment of the car's condition, though I knew some of it from the dealership. His explanation of the pricing was detailed.
My broken mirror part was hard to find, however. He said I could take it to the dealership or he could work on finding the part, but all of it would be expensive. I declined fixing it now since I had other priorities to fix on the car. But he offered to install the new part if I found one somewhere.
Normally, I bring my car to Dave's Automotive first, but this time I didn't. I will not make that mistake again.