My car was acting up so much that I turned off the highway and went directly to the shop. The said they would try to fit me in the next day, and with no questions asked, gave me a loaner vehicle. The work was done in no time (an axle about to break) and very reasonably, and they don't rip you off. Even competitors have made that comment.. Great, friendly service. Have used them for years and can't say enough about these guys.