I came here last week for the first time in order to establish myself at a new dentist since I am new to the area. I made my appointment on ZocDoc and a few days prior to the visit, the office sent me electronic paperwork to fill out in order to expedite my time in the waiting room. I thought this was rather efficient! They also took care of all of my insurance stuff before I arrived.
I was greeted with very kind office staff and probably sat in the waiting room for 3 minutes before being brought in to get x-rays and a cleaning. I believe the hygienist was Janet. She completed a thorough cleaning and was a pleasure to talk to. We even had a few laughs...this was welcomed since I do not love going to the dentist. Dr. Lin came in after the cleaning and went through my x-rays with me and recommended that I get a small cavity filled. It was clear she is highly knowledgable and cares about her patients. Since they are open Saturdays, I was able to come in then to get the filling taken care of. The office staff provided me with information regarding what my insurance covers and what I will have to pay when I get the filling (no hidden fees!). When I came in on Saturday, I was in and out in twenty minutes. Again, Dr. Lin impressed me with her professionalism and she remembered exactly what we had discussed a few days earlier.
I will continue to coming to Dearfield Family Dentistry and plan to let friends and colleagues know how great this practice is.