I was worked in as a kindness because I was in so much pain, even though my initial appointment was still a week away. I saw Dr. O, and because the tooth in question could not be saved, he extracted that tooth that very day. He was very competent and professional and informative about what he was doing and what I could expect over the next few days after the tooth was removed. I was so impressed by the whole staff that day and very, very grateful for the kindness and compassion that was shown to me. Many thanks to everyone that took care of me that day!!