I had an emergency and the staff worked me in the same day I called. I waited less than ten minutes in the waiting room before the technicians began to assess me and less than five minutes before seeing the doctor. She immediately diagnosed the problem and sent prescriptions to my pharmacy. They even texted a discount card for the prescriptions if my insurance would not pay on them. My eyes are feeling better and my vision has improved after only four doses of the drops. What a great relief! Thank you Dr. Deeds and your staff.