Going back to my long time vet in Richmond. Was hoping to have local support with Millie, Caring Hands was my last local back up provider if needed ASAP. My vet in Richmond is like a family member. Went through all the highs and lows of last 2 dogs with them, both sharing tears at times. But always known and felt trust and communicated thoughts. I can’t even get 2 doses of Monthly med without feeling it was all on me to get request 24-48 hours notice. Sent email last Tuesday requesting RX be added to account. Knew I was leaving state and wanted med. but told here’s one dose for now due to 5.5 pounds. She gains one pound per week consistently .
I guess it’s the method of fast food service it seems. Tough in all ways and especially a new patient’s parent that hasn’t even met anyone. The nice faces that come out and take your pet and back with papers and someone with credit machine. Just not what I can or want to do. At least with vet I’ve know for years, he knows me and my ability and I know him. I can weigh Millie myself without bringing her for a visit to determine within a month. Or even knowing if around at holidays..?
Thank you for service provided. Will sum it up to Covid-19 business procedures .