We have been coming to Deer Creek for a very long time and our dogs have always been very happy and the staff is fantastic and friendly. The facility is great and clean. We have never had anything but positive feelings and experiences with Deer Creek. However on our recent visit which was an overnight and a full grooming for our dog we had a very odd experience. When we went to pick up our dog we checked out at the desk as we always do. They young lady called for our dog to come to the front for pick up. After waiting for a long time to get our dog, (seeing many dogs get pickup after us) who was groomed before our pick up, they brought the wrong dog up to us, wearing our dogs collar and leash. Not to comforting for us. Again, after waiting for another long period of time they did finally fine our dog to us. I have to wonder if he was put in a run and not allowed to roam with the other dogs in the back as we were promised that he would be able to do after grooming. More importantly they should know where the dogs are, and if he was truly able to roam with the dogs in the back and not put in a run, he would be easy to locate. If in a run which might be unusual for them to do that would have made it more difficult for them to fine him. Not sure what happen this time. If he was actually put in a run after grooming and this is their procedure I would like to know that in advance. Of course we know this can happen but we hope they have safe guards in place so that in the future they will know where the dogs are if they move them from place to place.