Dr. Chelsea was very professional and compassionate during our recent appointment. She demonstrated clearly what was causing our pet distress. The doctor quickly comforted both of us during our visit.
I would rate my interaction with the doctor as excellent.
Unfortunately, I cannot say too much positive about the two office women. I thought they were both unfriendly, and downright rude. For one thing, I have never had a doctor's office call me as I was driving the last few miles to the office. Granted, I was a few minutes late, but I still waited more than 20 minutes before we were seen. Also, Connie barely opened the back door to wave me in to the office. I barely caught a glimpse of her as she turned around. Also, neither of the women running the office ever said hello or attempted a smile.
If it weren't for the excellent care of the vets, particularly Dr. Shalette, I would consider going somewhere else, since this is the kind of atmosphere that I nearly always face from the office staff.