I have been going to Dr. Heritier for many years. He is always willing to spend whatever time it takes to explain different treatment options that are available - as are his technicians and hygienists.
Although I forgot to take a required antibiotic prior to my cleaning, everyone was very kind and understanding and simply told me I wasn't the first person to make the mistake. We were able to reschedule for later that day when another patient canceled. Kelly, my hygienist, is gentile and very thorough and Dr. Heritier is as pleasant as usual.