Name: Dental Health Services
Address: 1901 Ridgewood Ave, Wyomissing, PA, 19610
Telephone: (610) 373-3720

Dental Health Services

Dental

5 stars 630 reviews

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1901 Ridgewood Ave
Wyomissing, PA 19610

(610) 373-3720

https://www.dhswyomissing.com/

Mon - Wed: 8:30AM - 5:30PM

Thu: 9:00AM - 5:30PM

Fri: 8:30AM - 4:30PM

Sat - Sun: Closed

97.5% would refer friends and family to us

3 stars Anonymous Featured review

You may not have any control over it do to being tenants there..but it’s hot inside that office. When you get back to the chairs and you’re being looked at, it’s pretty uncomfortable to be sitting there sweating. And no, I’m not some fat sloppy American. Even the staff concur on how hot it is. Some even have small fans to try to help aid the situation. But let’s be honest that doesn’t help. What would help is dropping down the AC temp so that the room temperature can be brought down.

And now the reminders that are texted or calls made to patients. Exactly how many do you think are needed? Because currently there are way too many reminders being pushed out in the form of phone calls and text messages. Way. Too. Many.

1 call or text message the day before and 1 call or text message the day of. So the answer you’re looking for is 2. 2 calls or text messages is what is needed to remind your patience of an upcoming appointment. I say again, because this bears repeating. Whether it’s text messages or calls, 2 reminders is enough to remind your patients about their upcoming appointment. So yes, two calls or two text messages is more than enough reminders to get the attention of your patients. 2 calls or 2 text messages (See how annoying that can be?)

If the patient’s aren’t smart enough or responsible enough to understand they have an appointment coming up with two calls or two text messages, then that is the fault of the patient. You cannot be responsible for their lack of responsibility. The patient is an adult, so treat them like adults.

10 months ago

Dental Health Services replied:

Thank you for your feedback, here at Dental Health Services we aim to provide the best care possible. We are currently adressing the communication reminders. In addition, we are also working on the temperature for the comfort of our patients. We appreciate your concerns! Best, Dental Health Services

5 stars Matthew B Customer since 2010