I hadn't been to the dentist in MANY, MANY, MANY years. Everyone in this office was wonderful. No one made me feel guilty about not going. Walked me through what was needed. Since I needed several different things done, they dedicated an entire Saturday morning for me. They were warm, gentle and caring. THEN, the dentist gave me his cell phone number and told me he is on call 24/7. If I needed anything or had any problems to call him. I never thought I'd hug my dentist,but I did that day. Completely changed my whole feeling about dentist.