I always feel like I've gotten the most thorough cleaning from my hygienist Mindy! She is thoughtful and very efficient! The check out girl seemed as if she wasn't sure of the previous payment plan, and seemed to take a good while to find the information in the computer, as to explain the charges for that day. We normally get a print out of our care plan, itemized cost of treatment, etc and payment but I just got a receipt for the credit card. She was a new person in the office.